Success Stories from Local Businesses
Real results from genuine partnerships
Discover how Devon and Somerset businesses transformed their coffee service and customer satisfaction with our wholesale partnership.
Cafe Group: Mango, Exeter & Milson Point, Sidmouth
SEASONAL FLEXIBILITY DRIVING SUCCESS
“We’ve been with The Coffee Factory for over six years now, and in that time Danny and his team haven’t missed a beat! Their service has been exceptional, from placing orders to organising new equipment, everything runs seamlessly. Black Bear is our chosen blend and remains a firm favourite among customers across our two sites.”
Waffle House, Axminster
“MILES MORE THAN A SUPPLIER”
“When we got to know the ethos and the story behind The Coffee Factory, a supplier partnership just made sense – we both think good coffee and good conversation can pretty much change the world. They’re miles more than a supplier; they take time to understand us, tweak things to suit how we work, and because they’ve run their own independent cafe, they’ve got a ton of knowledge which has been invaluable to us: it’s like you get a consultant thrown in with your coffee! And their coffee is consistently top notch. There just isn’t a bad batch so customers learn to trust the quality which means that we have been able to build a name for ourselves for our coffee. If you care about your coffee and want a coffee supplier that will care about you; we’re 100% sure you will love the Coffee Factory.”
Result
Reduced off site coffee trips
Impact
£45 per employee monthly saving
Feedback
87% staff satisfaction increase
ROI
Service pays for itself
